Thank you for visiting our website! The protection of your privacy whilst using the website is important to us, please therefore note the following information regarding the use of your data:
1. Information on the collection of personal data and contact details of the controller
1.1 In the following we want to inform you of how your personal data is handled when using our website. Personal data here refers to all data with which you can be personally identified.
1.2 Controller for the processing of data on our website as per the data protection regulation (GDPR) is:
bb Klostermann.ch AG
CH-9434 Au (SG)
Tel. +41 (0) 79 449 76 40
(The controller for the processing of personal data is the natural or legal person that decides, alone or jointly with others, on the purpose and means of processing personal data).
2. Recording of data when visiting our website
When visiting our website for information purposes only, i.e. if you do not register or otherwise transfer information to us, we only collect such data as is sent to our server by your browser (so-called server log files). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:
- Our website visited
- Date and time of the moment of access
- Time spent on the website
- Volume of data sent in bytes
- Source/reference from which you arrive at the site
- Browser used
- Operating system used
- Requesting provider
- IP address used (where applicable: in anonymised form)
Processing is undertaken in accordance with art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the improvement of the stability and functionality of our website. Forwarding or other use of the data does not occur. This data is deleted after a reasonable time, typically after 2 weeks, unless statutory requirements dictate otherwise. However, we reserve the right to inspect the server log files at a later time, where specific indications of illegal use exist.
In some circumstances we work with advertising partners, who help us to make our internet offer more interesting for you. For this purpose, in the event of your visiting our website cookies of partner companies are also saved on your hard drive (third-party cookies). When we co-operate with aforementioned advertising partners you are informed individually and separately of the use of such cookies and the scope of the respectively collected information within the paragraphs that follow.
Please note that you can set your browser to inform you of the placing of cookies and decide individually whether to accept these or reject the acceptance of cookies for specific cases or in general. Each browser differs in the manner in which it administrates cookie settings. This is described in the help menu of each browser, which explains how you can alter your cookie settings. These can be found for the respective browser under the following links:
Please note that failure to accept cookies can limit the functionality of websites.
4. Initiating contact
4.1 Contact, e-mail contact, application, correspondence
Personal data is collected in the scope of initiating contact (for example via e-mail). This data is saved and used exclusively for the purpose of responding to your enquiry or contact and the associated technical administration. Legal basis for the processing of data is our legitimate interest in responding to your enquiry in accordance with art. 6 para. 1 lit. f GDPR. If the purpose of your contact is the conclusion of a contract, then a further legal basis for processing is art. 6 para. 1 lit. b GDPR. Your data will be deleted following the completion of processing of your enquiry. This is the case where it can be deduced from the circumstances that the matter concerned has been conclusively clarified and where no statutory retention requirement states otherwise.
4.2 Implementation of contracts, customer accounts
Personal data is collected where you voluntarily communicate this to us for the implementation of a contract or the opening of a customer account. The data that is collected is visible in the respective contact form. The deletion of a customer account is possible at any time and may occur via notification to the contact options described below. We save and use the data that you communicate for the purpose of implementing contracts. The forwarding of data to third parties (freight forwarders) occurs only where this is necessary for the implementation of the contract. Following the complete implementation of the contract or deletion of your customer account your data will be blocked out of consideration of tax and trade law retention periods and deleted following the lapsing of these periods, to the extent that you have not expressly consented to the further use of your data or where a statutorily permissible further use of data on our part exists, which we shall inform you of below.
5. Data processing when opening a customer account and for the implementation of contracts
Pursuant to art. 6 para. 1 lit. b GDPR, personal data is also collected and processed where you communicate this to us for the implementation of a contract or for the opening of a customer account. The data that is collected is visible in the respective contact form. The deletion of your customer account is possible at any time and may occur via notification to the aforementioned address of the controller. We save and use the data that you communicate for the purpose of implementing contracts. Following the complete implementation of the contract or deletion of your customer account your data will be blocked out of consideration of tax and trade law retention periods and deleted following the lapsing of these periods, to the extent that you have not expressly consented to the further use of your data or where a statutorily permissible further use of data on our part exists, which we shall inform you of below.
6. Use of your data for direct advertising
6.1 Subscription to our e-mail newsletter
When you subscribe to our e-mail newsletter, we send you information regarding our offers. Sole compulsory entry for the sending of the newsletter is your e-mail address. The statement of any further data is voluntary and is used to contact you personally. The data collected by us in subscribing to the newsletter is used exclusively for the purpose of advertising communication in the form of the newsletter. You may unsubscribe from the newsletter at any time using the designated link in the newsletter or by notifying the controller named. Following successful unsubscription your e-mail address will be immediately deleted from our newsletter mailing list, unless you have expressly consented to further use of your data or where we reserve the right to further use of your data that is legally permissible and which we inform you of in this notification.
6.2 Sending of the e-mail newsletter to existing customers
If you have provided us with your e-mail address when purchasing goods or services, we reserve the right to send you regular offers via e-mail for similar goods or services in our range to those already purchased. Pursuant to § 7 para. 3 Unfair Competition Act (UWG) we are not required to obtain separate consent from you for this. To this extent, the processing of data occurs solely on the basis of our legitimate interest in personalised direct advertising in accordance with art. 6 para. 1 lit. f GDPR. If you have initially objected to the use of your e-mail address for this purpose, we shall not send e-mails. You are entitled to object to the use of your e-mail address for the aforementioned advertising purposes at any time with effect for the future by notifying the controller named initially. The only costs that you incur in this are the transmission costs at the basic rates. Following receipt of your objection the use of your e-mail address for advertising purposes will cease immediately.
7. Data processing for order processing
For the purpose of processing your order we work with service providers who support us wholly or partially in the implementation of contracts concluded. As stated in the following information, certain personal data is communicated to these service providers.
In the scope of order processing the personal data that we have collected is forwarded to the transport company assigned with delivery, to the extent that this is required for delivery of the goods. In the scope of the payment process your payment data is forwarded to the assigned bank, to the extent that this is required for the processing of the payment. To the extent that payment service providers are employed, we shall inform you of this explicitly below. The legal basis for the forwarding of the data is hereby art. 6 para. 1 lit. b GDPR.
8. Rights of the data subject
8.1 The applicable data protection law grants you comprehensive rights of the person concerned (rights to information and intervention) with regard to the processing of your personal data, about which we shall inform you below:
- Right of access pursuant to art. 15 GDPR: In particular, you have the right to information regarding your personal data processed by us, the purpose of the processing, the categories of the personal data processed, the recipients or categories of recipients to whom your data has been revealed or is to be revealed, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period, the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing, the right to lodge a complaint with a supervisory authority, where the personal data is not collected from the data subject, any available information as to its source, the existence of automated decision-making, including profiling, and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject, where personal data is transferred to a third country or to an international organisation, you shall have the right to be informed of the appropriate safeguards pursuant to article 46 GDPR relating to the transfer;
- Right to rectification pursuant to art. 16 GDPR: You have a right to immediate rectification of incorrect data regarding you and/or completion of incomplete data stored by us;
- Right to erasure pursuant to art. 17 GDPR: You have the right to demand the deletion of your personal data where the prerequisites of art. 17 para. 1 GDPR exist. However, this right shall not exist in particular where the processing is necessary for exercising the right of freedom of expression and information, to exercise legal obligations, for reasons of the public interest or for the establishment, exercise or defence of legal claims;
- Right to restriction of processing pursuant to art. 18 GDPR: You have the right to demand restriction of the processing of your personal data where the accuracy of your data contested by you is verified, if you oppose the erasure of the personal data and request the restriction of its use instead, if your data is required for the establishment, exercise or defence of legal claims, where we no longer require this data following the achievement of our objectives or where you have objected for reasons of your particular situation, to the extent that it is not yet determined whether our legitimate grounds prevail;
- Right to notification pursuant to art. 19 GDPR: If you have received the right to rectification, erasure or restriction from the controller, the controller shall be obliged to communicate this rectification or erasure of the data or restriction of processing to each recipient to whom the personal data has been disclosed, unless this proves impossible or involves disproportionate effort. You have the right to be informed of these recipients.
- Right to data portability pursuant to art. 20 GDPR: You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format or to transmit this data to another controller without hindrance from the controller, to the extent this is technically feasible;
- Right to revoke granted consent pursuant to art. 7 para. 3 GDPR: You have the right to revoke your granted consent to the processing of the data at any time, with effect for the future. In the event of revocation we shall delete the data concerned immediately, to the extent that there are no compelling legitimate grounds for further processing. The revocation of consent shall have no effect on the legality of the processing undertaken on the basis of the consent up to the point of revocation;
- Right to lodge a complaint pursuant to art. 77 GDPR: If you are of the opinion that the processing of your personal data infringes GDPR, without prejudice to any other administrative or judicial remedy, you shall have the right to lodge a complaint with a supervisory authority, in particular in the member state of your habitual residence, place of work or place of the alleged infringement.
8.2 Right to object
If, in the scope of balancing of interests, we process your personal data on the basis of our prevailing legitimate interest, you shall have the right to submit an objection to this processing with effect for the future for reasons that arise from your particular situation. If you exercise your right to object, we shall cease the processing of the data concerned. However, we reserve the right to undertake further processing where we are able to show reasons worth being protected for the processing, which prevail over your interests, fundamental rights and fundamental liberties, or where the processing serves the establishment, exercise or defence of legal claims.
If your personal data is processed by us for the purpose of direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising. You may exercise the objection as described above.cease Should you exercise your right to object, we shall cease the processing of the data concerned for the purposes of direct advertising.
9. Duration of saving of personal data
The duration of saving of personal data is measured by means of the respective statutory retention period (e.g. trade and tax law retention periods). Following the passing of the deadline the corresponding data is deleted, to the extent that this is no longer required for contractual fulfilment and/or no legitimate interest in further storage exists on our part.
10. Link to our Facebook page
Our website contains a number of links to our Facebook page (https://www.facebook.com/bbKlostermann). We do not use Facebook plugins. If you visit our Facebook page, the collection and use of your data created there is subject to the practices typical at Facebook. We assume no liability for this.
11. Google Analytics
We do not currently use a Google Analytics analysis tool. We reserve the right to use Google Analytics at a later time. We shall then refer to this in our data protection notice and publish the corresponding information.
Right to make amendments
We reserve the right to amend this data protection declaration at any time, subject to legal requirements.
Status: May 2018
For questions or comments on the subject data protection
please write us an e-mail:
We hope you enjoy our website,
Your bb Klostermann.ch team